Perspectives on organizational transformation for small and mid-market operators, written by our founder.
The failure pattern is consistent. Leadership commissions a technology upgrade, the process gets digitized before it gets fixed, and the people are the last to be consulted. Here is how to sequence it correctly.
The Gulf's large conglomerates run SMB-sized business units with Fortune-500 governance. That combination is the closest analogue to what a well-run US mid-market operator should look like in 2026.
The temptation is to pilot an AI tool. The better move is to audit your data architecture first. Without clean data pipelines, every AI initiative stalls within six months.
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